Orders and Returns
These Terms (“Terms”) apply to all orders placed by you through COTODAMA’s website or via phone with COTODAMA’s customer support (collectively the “COTODAMA Store”). By placing an order through the COTODAMA Store, you agree to be bound by these Terms. You represent and warrant that you have the legal capacity to agree to these Terms. Suppose you are under the age of thirteen or any higher minimum age in your jurisdiction. In that case, you represent and warrant that you have obtained parental or guardian consent to enter into these Terms. If your order includes paid services, our Terms of Paid Services are hereby incorporated into these Terms. These Terms are between you and COTODAMA INC., and, if applicable, the reseller appointed by COTODAMA INC. as identified in the COTODAMA Store or in your order confirmation. In these Terms, “COTODAMA” and “we” mean COTODAMA INC. and/or its affiliates and, if applicable, any such reseller.
RETURN POLICY
We do not accept returns, refunds, or exchanges at the customer's convenience. If the product is defective
within two weeks from the date of delivery, we will replace or repair it.
Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not
refundable. To qualify for a refund, you must meet all the following conditions:
*return the device and/or accessory, including all parts included in the original packaging, in good
physical condition; and Include the return authorization number with your return.
If your return fails to meet any of the above conditions, we may, at our discretion, refuse to accept it or
charge you a restocking fee of up to 15% of the original price.
NOT FOR RESALE
The COTODAMA Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
PRICING
Prices are stated in the applicable currency based on your selected location. They may not include shipping and handling charges or applicable taxes, which, if appropriate, will be communicated to you before you place your order. We reserve the right to change the prices for any products or services in the COTODAMA Store at any time without notice.
ORDERING, SHIPPING, AND DELIVERY
We may refuse or cancel any order or limit any quantity at our sole discretion, even after receiving your
order. We may also require additional qualifying information before accepting or processing your order.
While it is our practice to confirm charges by e-mail, your receipt of an e-mail confirmation does not
constitute our acceptance of your order or our confirmation of an offer to sell a product or service.
If you wish to make a transaction through the COTODAMA Store, you may be asked to supply certain relevant
information, such as your payment and shipping information. By submitting such information, you grant us the
right to provide such information to third parties for purposes of facilitating transactions. Verification
of information may be required before acknowledging or completing any transaction. YOU REPRESENT AND WARRANT
THAT YOU HAVE THE RIGHT TO USE ANY PAYMENT METHOD THAT YOU CHOOSE TO USE TO COMPLETE ANY SUCH
TRANSACTION.
Many events beyond our control can impact the actual delivery of your order, and you agree we are not liable
for late deliveries. Title to the products will pass to you upon delivery of the products to the carrier;
however, the risk of loss of, or damage to, the products will pass to you upon delivery of the products.
In certain regions, although we are the operator of the COTODAMA Store, the products and services may be
sold to you by our appointed reseller, as the seller of record, according to contractual arrangements
between the reseller and us. As described above, this means you have a contract with that appointed reseller
to supply those products and services. In such a case, the point of purchase or your order confirmation will
include the appropriate contact information for any issues relating to your order. COTODAMA INC. and its
affiliates are express third-party beneficiaries of these Terms in cases where these Terms are between you
and the appointed reseller.
PRODUCT AND SERVICE AVAILABILITY
We reserve the right to add or remove products and services from the COTODAMA Store at any time for any
reason. We also reserve the right to change quantities available for purchase at any time, even after you
place an order.
We make no representations of the completeness, accuracy, reliability, validity, or timeliness of any
listings, descriptions, or images (including, without limitation, any features and specifications such as
weights and sizes) for any products or services available through the COTODAMA Store. Such information and
the availability of any product or service (including, without limitation, the validity of any coupon or
discount) are subject to change at any time without notice. We make reasonable efforts to accurately display
the attributes of products, including the applicable colors. However, the actual colors you see will depend
on your computer system. We cannot guarantee that your computer will accurately display such colors. It is
your responsibility to understand and comply with all applicable local, state, federal, and foreign laws
(including minimum age requirements) regarding purchasing, to possess and using any product or service.
COMPATIBILITY
You are solely responsible for determining the compatibility of the products and services with any required equipment (e.g., ensuring that you are using a compatible mobile device). You agree that lack of compatibility does not constitute a defect giving rise to a claim under our Limited Product Warranty.
SOFTWARE LICENSE
To the extent the products ordered by you contain, consist of, or make available COTODAMA software in any form, such software is licensed to you and not sold by our Terms of Service.
LIMITATIONS ON LIABILITY
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, NEITHER COTODAMA, ITS SUPPLIERS, DISTRIBUTORS, OR
LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA PRODUCTS AND SERVICES
WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES,
INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE
OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR
INABILITY TO USE THE COTODAMA PRODUCTS OR SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COTODAMA OR ITS SUPPLIER,
DISTRIBUTOR, RESELLER, OR LICENSOR, OR OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA
PRODUCTS AND SERVICES HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET
FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL THE AGGREGATE, TOTAL LIABILITY OF COTODAMA, OR ITS SUPPLIER, DISTRIBUTOR, RESELLER, OR
LICENSOR, OR OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING COTODAMA PRODUCTS AND SERVICES,
ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE COTODAMA
PRODUCTS OR SERVICE EXCEED THE AMOUNTS YOU HAVE PAID FOR YOUR APPLICABLE PURCHASE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE
BARGAIN BETWEEN COTODAMA AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
COTODAMA INC.
Company Representative: Mr. JIN SAITO
Address: 2F 6-3-16 MINAMIAOYAMA, MINATO-KU TOKYO 107-0062 JAPAN
Email: info@lyricarts.jp
Updated January 01, 2022, by COTODAMA INC.